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Check your notification settings on your MyProfile page and click on the ‘yes’ box to activate this feature.
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Track Service Orders is our online tool to help you quickly check the progress of your jobs. You just need the job reference number from the portal.
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The detailed enquiry form is used as an alternate to calling Electrical Contractors Hotline.
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As much information that can be provided including a Lot, Plan (including RP or SP), street number, street name, suburb and if available pole/pillar number. This will assist in fast tracking your Connect Application.
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You can delete a Connect Application and we are working on the ability to delete an EWR.
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Check out our user guides and other information on this help page. If this doesn’t help please call us on 13 12 53.
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Yes, you are required to register yourself in the portal and will receive login details. Check out the Register for the Portal web page.
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Yes. If you’d like others in your company or your admin staff to join, it’s simple. They will need to follow the usual registration and sign in process. At the subscription stage, they can request to join your group and you can simply approve their subscription.
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When you create your group, you are allocated group manager status. You are then responsible for approving or declining any pending requests to join your group. A group code will be allocated to you as the group manager and this code is required for others to join the group.
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No. You can only edit ‘saved’ EWRs, not ‘submitted’ EWRs in the portal. If you need to edit or cancel a submitted EWR, please call the Contractors Hotline on 1300 762 397.
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Category: Contractors & installers