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Metering Service Charges (MSC) are charges to you for the provision of metering services by us.
The MSC's are not new charges and were previously included in the Supply Charges shown on a your electricity bill.
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The Supply Charge is a fixed fee which recovers the cost of providing and maintaining the physical connection to your premise, (poles & wires), not the energy that you consume.
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Yes we are at this stage. There'll be further communication if this is going to change.
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If you wish to discuss or dispute your electricity charges your first point of call is your retailer. If required your retailer will then discuss the issue with us.
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Prior to the introduction of Power of Choice you're not able to supply your own primary revenue metering unless you wish to convert to contestable type 1-4 metering. However you can supply your own sub-metering meters as is currently allowable.
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These are Metering Service Charges and they are not new. Previously they were bundled into the Supply Charge.
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The fees and charges for the installation of new or additional meters can be found on our Metering charges web page.
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Previously the Supply Charge included the Metering Service Charges related to the premise. Some Retailers have left the Tariff 11 Metering Service Charge in the Supply Charge.
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If you purchased your meters from an alternative Metering Provider you won't pay a Metering Services Charge to us.
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Your electricity retailer can supply you with the specific fee or a fee range (where the request could result in differing services) on receipt of a Service Order Request from us.