FAQ Results

No, subject to Electrical Safety Office (or Workplace Health and Safety) directives. You must submit an online Safety Advice Request Form to us to obtain Safety Advice.

Yes. All unrestrained dogs are included in our safe entry procedures, regardless of size or age.

Yes. The Responsible Person at site must advise all workers of the electrical hazards and required control measures applicable to the Safety Advice.

No. Low voltage service lines are only to be worked on by our employees or approved contractors.

No. Refer requirements outlined in Electricity Entity Requirements - Working Around Overhead and Underground Electric Lines (PDF 1.5 mb).

No. We won't erect or replace an overhead service line over a swimming pool, spa or hazardous area.

Only if the electrical contractor is authorised by us as an Authorised Person and only if the service line has been isolated by removal of service fuse for the purpose of work on consumer mains or switchboard.

The electrical contractor:

• Must have in place a documented safe system of work, appropriate tools and Personal Protective Equipment to perform this work.
• Can only remove Low Voltage service fuses for isolation purposes and cannot replace blown service fuses.

Excavating, filling and altering of land may be acceptable (e.g. building a dam or earthworks) but full details need to be provided to us for assessment prior to starting work on the dam. Refer to the Electrical Safety Code of Practice 2010 - Working Near Overhead and Underground Electric Lines.

Excavating, filling and altering of land may be acceptable (e.g. building a dam or earthworks) but full details need to be provided to us for assessment prior to starting work on the dam (refer Electricity Entity Requirements - Working Near Overhead and Underground Electric Lines (PDF 1.5 mb)).

Written agreement must be obtained first. Only items, signs or banners which are exclusively for community events are permitted to be erected on power poles by our employees.