Animation of an air conditioner with money. PeakSmart. Stay cool. Be rewarded.
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PeakSmart for retailers & installers

PeakSmart helps us manage peak demand on the electricity network. We’re offering PeakSmart cashbacks to customers connected to our network and we’ll pay you to install PeakSmart air conditioners or to convert existing PeakSmart air conditioners to PeakSmart Active.

PeakSmart Industry Incentive

To recognise your support of the PeakSmart program, we're offering an incentive for the following PeakSmart air conditioners sold/installed.

Cooling capacityPeakSmart industry incentive
4kW or less than 10kW$50
10kW or more$50
Register as an installer to claim the industry incentives.

To be eligible to receive a reward for each DCR Signal Receiver installed, you need to register as an installer to claim the industry incentives.

Log in to claim your installer reward

To be eligible to receive a reward for each DCR Signal Receiver installed you need to complete an Industry Submission Form located at the bottom of Customer Self Serve.

Ordering PeakSmart signal receivers

A signal receiver must be fitted to an air conditioner to make it PeakSmart Active. It's fitted either at the same time the air conditioner is installed or later as a retrofit, and only takes around 5 to 10 minutes to fit. Here's a full list of PeakSmart models.

The signal receiver can also be retrofitted to a previously installed PeakSmart capable air conditioner. The signal receiver can respond to Audio Frequency Load Control (AFLC) signals sent through the electricity network (similar to economy tariff control of hot water systems and pool pumps etc). The signal temporarily reduces the compressor’s electricity consumption.

Different PeakSmart signal receivers are used across our network. So installers need to make sure they fit the correct signal receiver for their customers location. If the wrong signal receiver is installed we won’t be able to control the air conditioner during a PeakSmart event and the customers cashback application may be rejected.

Signal receiver request form

Installation instructions

Installing the signal receiver is generally consistent across all PeakSmart models. The User Instructions DCSR Installer Manual can assist with majority of PeakSmart installations.

Order tear-off pads & posters

To assist us with educating customers about PeakSmart air-conditioning and how it helps reduce peak demand, we have a range of promotional materials available for you to display in your store. Call 1300 550 766 to request your hard copy stock or PDFs.

More information

Find out more about how PeakSmart air conditioning works by reading our: