Power of Choice for customers
To provide you with more options to manage and control your electricity usage and power bills, the electricity industry introduced ‘Power of Choice’ from 1 December 2017.
Power of Choice delivered a suite of reforms to the electricity regulatory framework to:
- assist consumers in making more informed decisions about electricity usage
- expand competition in metering and related services
- provide more efficient and flexible energy pricing offers for residential and small customers
- introduce new products and services into the Electricity Market.
What are the key changes?
- Since 1 December 2017, all new electricity meters for residential and small business customers need to be smart meters
- Older-style meters will be phased out and replaced over time until all meters are smart
- All Type 4 smart meters will be installed by a competitive Meter Provider
- The Metering Coordinator is responsible for coordinating installation of meters by the Meter Provider
- Your electricity retailer and the associated Meter Provider will be the primary contact for work relating to Type 4 metering.
What does this mean for you?
Smart metering technology will give you more choice and control through:
- Easy to monitor power usage
- Accurate meter readings
- More timely data - captured in 30-minute intervals.
Contact your electricity retailer for more detail on the benefits of these changes.
What does this mean for us?
- Our Field Crews are no longer responsible for installing or replacing meters as this is now done by the Meter Provider
- We will continue to be responsible for the supply of electricity and maintenance of the distribution network in Queensland
- We will remain responsible for Type 6 meters, until they are replaced by a smart meter, and for Type 7 metering (unmetered supply).